As an Administrative Project Manager, Casey is responsible for analyzing the effectiveness of the firm’s administrative processes, identifying opportunities for improvement, and working closely with management and partners to implement solutions that support the firm’s strategic business plan. She is also responsible for providing ongoing training and educational materials to new and current employees on the firm’s systems, policies and procedures for all practice group areas and administrative departments. Casey’s focus on process improvement and ways to streamline business functions within the firm supports Merchant & Gould’s overall aim to increase efficiency and accuracy in order to provide the best service and value possible to clients.
Casey joined Merchant & Gould in 2004 and quickly became a knowledgeable resource for her team. Most recently, Casey was a Senior International Prosecution Legal Specialist, serving as a liaison between the firm's attorneys and foreign associates. She prepared documents for all stages of prosecution for patent and trademark applications in the U.S., tracked deadlines, reviewed and responded to correspondence from foreign associates, and ensured that her attorneys had the information they needed.
Casey enjoys working with clients, vendors, and her fellow coworkers, and she appreciates the variety of projects that come across her desk. Outside of work, she likes to cook, entertain, and spend time with family and friends.