Jenna Sass is a Trademark and Annuities Legal Specialist at Merchant & Gould, where she specializes in client communication and maintaining accurate client data. Jenna is an integral part of the Trademark and Annuities departments and is essential to ensuring clients experience timely and effective communication.
Committed to Serving Clients
Each day, Jenna ensures trademark processes are moving smoothly for each of our clients. She’s constantly checking in on trademark statuses and ensuring each of our clients receives only the best service. Jenna also supports our clients and trademark attorneys by:
● Sending timely reminders to clients and attorneys
● Monitoring and maintaining pending patent annuity deadlines
● Executing correspondence between all parties regarding patent portfolios
● Updating and maintaining complex databases to ensure accuracy
Jenna is passionate about keeping clients thoroughly informed of all processes and accurately managing their portfolios. The highlight of Jenna’s day is when she informs her clients that their trademark is filed and registered, and gets to witness their excitement as they take another step forward in their ventures.
Her extensive knowledge allows her to support the innovations of clients and give them an optimal experience. She is dedicated to helping clients grow and prosper while also supporting the many needs of our attorneys.
A Records & Communication Expert
For over 16 years, Jenna has served clients and assisted the legal teams at Merchant & Gould. She began as a Client Records Specialist where she mastered various skills in conflict of interest searching, software, and research.
In 2011, she was promoted to Docketing Supervisor, where she supported the legal team with a wide array of duties. She performed database configuration, researched international country laws and regulations, implemented new software systems, and prepared reports and queries for attorneys and clients, among many other duties.
A few years ago, Jenna’s skills and background moved her upwards to the Annuities and Trademark departments where she currently uses her proficient skills in records maintenance and team communication to serve clients and the legal team. She is thrilled at the many opportunities to learn and expand her knowledge at Merchant & Gould. Her love of service makes her job of supporting clients a perfect fit.
Jenna was born and raised in Minnesota and loves the great outdoors. In her spare time, she stays active and enjoys skiing, kayaking, and playing in a local volleyball league. She recently got a new puppy who loves the woods and joins Jenna on her hikes.