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An HR manager’s job involves more than just hiring the best talent. It’s a pivotal role that includes recruitment strategy, performance evaluation, staff development, compliance, diversity and inclusion, onboarding and employee wellness.&nbsp;

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The HR manager shapes the firm’s future by creating and cultivating a strong, skilled, unified team.

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Melissa Niemela has a history of improving processes and company culture. Her experience in human resources and her innovative approach to team management has improved operational efficiency across all facets of HR at Merchant Gould.&nbsp;

Creating a Positive Culture Through Powerful Processes

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What makes an HR department function at its best is exceptional organization and positive communication. This is true whether the manager is recruiting, setting policy, addressing issues or casting a vision. Melissa works hard to create a positive work culture by cultivating healthy relationships. As such, her responsibilities at Merchant &amp; Gould include:

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Melissa works with managers to write employee policies and develop a strategic vision for the firm’s HR department. She ensures that the firm meets market standards when creating a compelling benefits package.&nbsp;

<em>“The core of any organization is its people. I find joy in cultivating a positive employee experience.”</em>

Melissa finds fulfillment in developing healthy partnerships with everyone in the firm. As a self-directed and motivated HR professional, her overarching goal is to support and empower employees to achieve their goals.&nbsp;

She’s driven by the idea of pay-it-forward leadership. Being a manager is about serving others and making sure everyone experiences satisfaction in their work and their environment. She also has an open-door policy so all staff members feel welcome and safe when engaging with HR.

<em>“Being a servant leader means service before self. It’s thinking about the larger impact on others in the firm and putting their needs ahead of mine.”</em>&nbsp;

During her free time, she enjoys outdoor activities such as hiking and camping. Additionally, she has a knack for cooking and loves trying out new recipes.

Melissa M. Niemela